Cocoacherie (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from Cocoacherie.com.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment information (processed securely through our payment provider)
We may also collect non-personal information such as browser type, device information, and site usage data to improve your experience.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate order updates and customer support responses
- Improve our website, products, and services
- Send promotional emails or updates (only if you opt in)
Payment Security
All payments are processed securely through Square or other trusted payment providers. We do not store or have direct access to your full credit or debit card information.
How We Protect Your Information
We implement appropriate security measures to protect your personal information. Our website uses secure encryption (SSL) to safeguard data transmitted online.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance your browsing experience
- Remember your preferences
- Analyze website traffic and performance
You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
Sharing Your Information
We do not sell, trade, or rent your personal information.
We may share your information only with trusted third parties necessary to operate our business, such as:
- Payment processors
- Shipping carriers
- Email marketing platforms
These parties are required to keep your information secure and use it only for the intended purpose.
Legal Disclosure
We may disclose personal information if required to do so by law or if we believe such action is necessary to:
- Comply with legal obligations
- Protect and defend our rights or property
- Prevent fraud or security issues
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
Your Rights & Choices
You have the right to:
- Request access to your personal information
- Request corrections or updates
- Opt out of marketing communications at any time
To make a request, please contact us at the email below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
📧 support@cocoacherie.com